We would love to hear from you!

Customer Service Department

1-800-654-9728 (TTY for the hearing impaired: 1-888-232-0488)
Priority Partners
6704 Curtis Court
Glen Burnie MD 21060-9949

If you email us, please do not include any Personal Health Information (PHI) in your email.  (This includes information such as member ID number or medical condition.)  Email us your general question/concern, and your phone number, and one of our customer service representatives will call you if necesary.


Transporation & Appointment Scheduling

1-800-654-9728 (press 2 for member and 2 for transportation)

Mental Health & Substance Abuse Services (MAPS)


Block Vision Services


24 Hour Nurse Hotline

For your convenience our nurses are available 24 hours a day, seven days a week to answer your medical questions and concerns. Call 1-877-839-5414 to speak to one of our nurses, or to access the Health Information Library use PIN #380