Health care that goes beyond benefits
At Priority Partners, we know that health and well-being are about more than just doctor visits. It’s also about taking on the challenges that many of our members face daily, so our communities can achieve their best health.
That’s why across Maryland, you’ll find us working alongside community stakeholders to provide resources, education, funding and other support wherever it is needed.
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We’re Not Just a Medicaid Health Plan. We’re Partners in the Community.
Priority Partners
Cupboards Project
The Cupboards Project is a growing network of custom-built food pantries that provide free healthy food and nutrition information to Maryland neighborhoods in need. The food pantries work by a simple motto: “Take What You Need, Leave What You Can.”
Community Health Advocates (CHAs)
CHAs are your neighbors. They’re an active part of the communities they serve. You can find CHAs attending local outreach events throughout the year. These events are valuable opportunities for CHAs to provide health and community resources, free clothing, food and more.
Community Grants
Building strong working relationships with like-minded community organizations empowers them to have a greater impact for good. By helping them succeed at what they do best, we help drive better health outcomes in the communities we call home. Last year we awarded $120,000 in grants to community organizations.
Extra Support Where It’s Needed Most
News Feed
A Blessing for Me
Rosa Matos, a Spanish interpreter in Salisbury, Maryland, has been a Priority Partners member for over 10 years. She recalls raising four kids and traveling far for in-network care.
2025 Scholarship Winners
The 2025 Priority Partners Book Scholarship program announced the three winners of the scholarships. The $1000 award each of them received will help them purchase books and academic materials as they pursue higher education.
5-Star Google Reviews
“Been with Priority Partners since a child — LOVE them!”
“I love Priority Partners! My son’s medicine is always covered!”
“Was not a fan of eggplant before the demonstration but they completely changed my mind with this delicious healthy version of pasta that I plan to make often. Thanks for the demonstration!”
Making Maryland Medicaid Members Our Priority
Priority Partners is a Maryland managed care organization that provides health care services through Medicaid, Maryland Children’s Health Program (MCHP), and Medical Assistance for Families recipients.
Along with Johns Hopkins Medicine, we work in partnership with seven Federally Qualified Health Centers (FQHCs) in Maryland. FQHCs provide community-based care for children and adults, regardless of ability to pay. FQHCs have a strong track record of improving health outcomes for low-income, underserved populations, and we are proud to be united in partnership to uplift the health and well-being of our communities.
CUSTOMER SERVICE DEPARTMENT
1-800-654-9728 (TTY for the hearing impaired: 711)
Priority Partners
7231 Parkway Drive, Suite 100
Hanover MD 21076
If you email us at ppcustomerservice@jhhp.org, please do not include any Personal Health Information (PHI) in your email. (This includes information such as member ID number or medical condition.) Email us your general question/concern, and your phone number, and one of our customer service representatives will call you if necessary.
Priority Partners HealthChoice is a program of the Maryland Department of Health
OTHER CONTACT INFORMATION:
TRANSPORTATION & APPOINTMENT SCHEDULING
1-800-654-9728 (press 2 for member and 2 for transportation)
MENTAL HEALTH SERVICES
1-800-888-1965 (TTY 711)
SUPERIOR VISION SERVICES
1-800-428-8789
Maryland Healthy Smiles Dental Program
1-855-934-9812