We would love to hear from you!
Customer Service Department
1-800-654-9728 (TTY for the hearing impaired: 1-888-232-0488)
Priority Partners
7231 Parkway Drive, Suite 100
Hanover MD 21076
If you email us at ppcustomerservice@jhhc.com, please do not include any Personal Health Information (PHI) in your email. (This includes information such as member ID number or medical condition.) Email us your general question/concern, and your phone number, and one of our customer service representatives will call you if necessary.
Transporation & Appointment Scheduling
1-800-654-9728 (press 2 for member and 2 for transportation)
Mental Health & Substance Abuse Services (MAPS)
1-800-888-1965, TTY 711
Superior Vision Services
1-800-428-8789
Healthy Smiles
(for pregnant women and children)
1-855-934-9812
DentaQuest
(for adults 21 and over)
1-800-698-9611