We would love to hear from you!

Customer Service Department

800-654-9728 (TTY for the hearing impaired: 888-232-0488)
Priority Partners
7231 Parkway Drive, Suite 100
Hanover MD 21076

If you email us at ppcustomerservice@jhhc.com, please do not include any Personal Health Information (PHI) in your email.  (This includes information such as member ID number or medical condition.)  Email us your general question/concern, and your phone number, and one of our customer service representatives will call you if necessary.

Transporation & Appointment Scheduling

800-654-9728 (press 2 for member and 2 for transportation)

Mental Health & Substance Abuse Services (MAPS)

800-888-1965, TTY 711

Superior Vision Services


Healthy Smiles

(for pregnant women and children)


(for adults 21 and over)