I need

Making Smooth Transitions

Coming home from a long stay in the hospital can be a wonderful relief. When your health changes—temporarily (an injury or inpatient stay), or long-term (needing new treatment)—we will give you extra support.

It can also be challenging. You may have to get used to new instructions from your doctor. You might also find your old routine hard to get back to. Our Care Managers are here to help.

When you leave the hospital, please contact us to learn how we can make things easier for you.

Take Your Next Step.

Contact us with questions or to get started with a program:

Please do not include personal health
information in your email.

Monday through Friday, 8 a.m. to 5 p.m.

TTY for the hearing impaired:


We can teach you about a new diagnosis and help you manage new medicines. We can also set you up with other resources that can help you recover and stay healthy. If you went to the emergency room, we can work with you to make sure you do not have to go back.

Have Questions?

If you think you may benefit from these services and would like to refer yourself, or if you have any questions, contact the Care Management Department.

Call 800-557-6916 and select option 2
Monday through Friday, 8 a.m. to 5 p.m.

Email: caremanagement@jhhp.org

You can opt out of Care Management services at any time by contacting us at 800-557-6916 or caremanagement@jhhp.org.

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Priority Partners members whose medical care is impacted by the recent collapse of the Francis Scott Key Bridge are encouraged to call our Customer Service team for assistance at 800-654-9728.
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