Virtual Care

When you have a minor but urgent injury or illness, we have you covered. Priority Partners members can use Johns Hopkins OnDemand Virtual Care.

Using a mobile app, computer or tablet, you can have a video visit with a health care provider in minutes who can answer your call, review your symptoms and prescribe medications if needed, no appointment necessary. Advantages of using Johns Hopkins OnDemand Virtual Care include:

• Short wait time for provider visit
• Available when your doctor’s office is closed
• Connect from anywhere in the U.S.
• No cost

Members should use Johns Hopkins OnDemand when they cannot see their primary care physician. Use Johns Hopkins OnDemand for minor care concerns, such as:

• Cold, flu, and sinus symptoms
• Rashes
• Allergies
• Sinus problems
• Pinkeye
• Respiratory infection

OnDemand care is available for adults and children age 3 and older. Anyone under the age of 18 must be accompanied by an adult.

(Coming Soon: Johns Hopkins OnDemand Virtual Care will be MyTelehealth. The service will be the same, but now you log in straight through Teladoc. If you are already registered with OnDemand, your account should still work.)