Call Priority Partners any time you have a question or need help with your health care. To add a newborn or verify eligibility, you must call. You can also use the member portal to get a member ID card, request a change to your primary care doctor (PCP), or update your address.
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When do I call Priority Partners Customer Service?
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Can someone accompany me for rides, such as a caretaker or family member?
Of course. Members are welcome to have someone ride with them. In some cases, children are permitted to accompany you. However, the number of children is limited to seat availability, and members who bring children must have appropriate booster seats.