11/21- Please note: Priority Partners is currently experiencing an email system outage. We are working to resolve the issue. If you need to contact us, please call 1-800-654-9728. We’re sorry for the inconvenience.
We would love to hear from you!
Customer Service Department
1-800-654-9728 (TTY for the hearing impaired: 1-888-232-0488)
6704 Curtis Court
Glen Burnie MD 21060-9949
If you email us at firstname.lastname@example.org, please do not include any Personal Health Information (PHI) in your email. (This includes information such as member ID number or medical condition.) Email us your general question/concern, and your phone number, and one of our customer service representatives will call you if necessary.
Transporation & Appointment Scheduling
1-800-654-9728 (press 2 for member and 2 for transportation)
Mental Health & Substance Abuse Services (MAPS)
Superior Vision Services
24 Hour Nurse Hotline
For your convenience our nurses are available 24 hours a day, seven days a week to answer your medical questions and concerns. Call 1-877-839-5414 (TTY: 711) to speak with a registered nurse. To access the Health Information Library, type in PIN 457.