Claims status takes 2 to 5 business days to update. If you’d like to confirm receipt or check the status of a claim, you can also call Customer Service at 800-654-9728.
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Prior Authorization
Drugs that are not listed in the formulary must be approved by your plan before they can be filled at the pharmacy. Your doctor can request this drug by filling out a prior authorization request. Your prescribing doctor will need to tell us the medical reason why your Priority Partners plan should authorize coverage of…