FAQ Category: Transportation

• What other transportation options do I have?

  Members who need transportation services should first consider these questions: Members who have explored these options and also meet the…

• Do I need prior authorization to qualify for transportation services?

  No prior authorization from your health care provider is needed. When you call for transportation services, a Priority Partners representative…

• How do I request transportation service?

  Members can call Priority Partners to request transportation at 800-654-9728. Except for same-day urgent care visits, please call for transportation…

• Can someone accompany me for rides, such as a caretaker or family member?

  Of course. Members are welcome to have someone ride with them. In some cases, children are permitted to accompany you….

• Is there a limit on the number of rides I take, or how often I receive transportation?

  There are no limits on the number or frequency of rides, as long as they are for medical appointments and…

• What doctor visits are approved for transportation services?

  Members can only use transportation services for these eligible medical appointments: If you need help scheduling one of the above…

• I do not have a way to get to my doctor’s office. What should I do?

  Priority Partners can arrange free rides to and from doctor’s appointments for members, as long as they are for medical appointments…

• Who is eligible for transportation services?

  All Priority Partners members who meet the following requirements are eligible for transportation services: