FAQ Category: Transportation
What other transportation options do I have?
Members who need transportation services should first consider these questions: Members who have explored these options and also meet the…
Do I need prior authorization to qualify for transportation services?
No prior authorization from your health care provider is needed. When you call for transportation services, a Priority Partners representative…
How do I request transportation service?
Members can call Priority Partners to request transportation at 800-654-9728. Except for same-day urgent care visits, please call for transportation…
Can someone accompany me for rides, such as a caretaker or family member?
Of course. Members are welcome to have someone ride with them. In some cases, children are permitted to accompany you….
Is there a limit on the number of rides I take, or how often I receive transportation?
There are no limits on the number or frequency of rides, as long as they are for medical appointments and…
What doctor visits are approved for transportation services?
Members can only use transportation services for these eligible medical appointments: If you need help scheduling one of the above…
I do not have a way to get to my doctor’s office. What should I do?
Priority Partners can arrange free rides to and from doctor’s appointments for members, as long as they are for medical appointments…
Who is eligible for transportation services?
All Priority Partners members who meet the following requirements are eligible for transportation services: