FAQ Category: Finding Care

• How do I search for a provider?

  Click “Search a Provider” in the left column under Quick Links or, under the My Health Plans tab in the…

• Why aren’t there any results when I search for a provider?

  First, make sure you are spelling the provider’s name correctly. If you are not sure of the spelling, type in…

• How do I change my doctor?

  You can change your primary care doctor (PCP) by logging into your member portal. You can also call Priority Partners at 800-654-9728.

• What doctors can I see as a Priority Partners member?

  Go to the Find a Doctor section of this website or call Priority Partners at 800-654-9728.

• Who or where do I call for eye/vision care?

  Your vision care is through Superior Vision. Call Superior Vision at 800-428-8789 or go to their website.

• Who or where do I call for dental care?

  Dental care is provided by the Maryland Healthy Smiles Dental Program. Call 855-934-9812 or visit their member website for more information or to find a…

• How do I find care for mental health or substance use disorder?

  If you have a substance abuse or mental health question or concern, or want treatment options, please call Optum Maryland at 800-888-1965; (TTY…

• Do I need to contact Priority Partners before going to the emergency room?

  No. For life-threatening emergencies, call 911 or go the emergency room. After, call your primary care doctor within 24 hours…

• What is a Site of Service?

  Site of service is a term used to indicate the facility in which you receive care. Many surgical procedures can…

• Where can I find an urgent care center?

  You can find an urgent care center near you in three easy steps. Go to the “Find a Doctor” and enter your ZIP…